the PIM solution that keeps customers coming back for more
It doesn’t matter what they’re buying, customers expect more from their purchases than ever before, with personalization, service, and knowledge at the top of their wish lists.
inriver elevates the buyer experience before, during, and after purchase by delivering quality product information to every stage of the customer lifecycle.
Thanks to inriver’s market-leading elastic data model, you can be confident in exceeding the growing expectations of your customers – and maximizing profitability at every touchpoint.
transform your customer experience with inriver
Make products compelling on every channel
Provide your customers with captivating, relevant, and accurate product information on all owned and third-party channels powered by a single source of truth.
Offer complete personalization at scale
Meet demands for product customization and configuration with a fully integrated ecosystem of parts, attributes, and materials for every SKU in your product catalog.
Extend customer life cycles beyond the initial sale
Expand your after-sales revenue streams with a comprehensive, data-led ecosystem of attributes and parts that support cross-selling, upselling, and repairs for every product.
Use AI to localize experiences at every touchpoint
Launch in new geographies confidently with AI-powered content enrichment that ensures you are always speaking your customer’s language.
“In our stores, we create a sensory experience. With inriver, we can replicate this online by providing customers with product information.”
Mia Nygaard Nikolajsen, Digital Product Manager, Søstrene Grene
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how inriver elevates customer experience at every touchpoint
The inriver PIM comes with a wide range of capabilities designed to take your customer experience to the next level on every channel. These include:
Elastic data model
With inriver’s fully extensible data model, you can create limitless data-led relationships between products, parts, attributes, channels, and customers.
Advanced content distribution
With inriver’s API-based syndication, data-sharing platform, and print plug-in, you can always meet your customers with compelling product stories on every channel.
Multimedia management
With inriver’s multimedia management, you have a complete ecosystem of product-related assets that can bring any product listing to life with the touch of a button.
Digital Shelf Analytics
With inriver’s built-in DSA capabilities, you know exactly what your customers want, and how to optimize your listings and turn browsers into buyers.
the latest customer experience insight from inriver…
want to see the inriver PIM in action?
Schedule a personalized, guided demo with an inriver expert today to see how the inriver PIM can get more value from your product information.