elevated customer experiences on every channel

always put the customer first with inriver

Give customers the personalized, data-driven experience they expect before, during, and after purchase with the PIM solution that elevates the buyer journey for every customer.        

the PIM solution that keeps customers coming back for more

It doesn’t matter what they’re buying, customers expect more from their purchases than ever before, with personalization, service, and knowledge at the top of their wish lists. 

inriver elevates the buyer experience before, during, and after purchase by delivering quality product information to every stage of the customer lifecycle. 

Thanks to inriver’s market-leading elastic data model, you can be confident in exceeding the growing expectations of your customers – and maximizing profitability at every touchpoint. 

transform your customer experience with inriver

man shopping for shoes in shoe store

Make products compelling on every channel

Provide your customers with captivating, relevant, and accurate product information on all owned and third-party channels powered by a single source of truth.

shopper choosing colors for paint mixing

Offer complete personalization at scale

Meet demands for product customization and configuration with a fully integrated ecosystem of parts, attributes, and materials for every SKU in your product catalog.

green padded chair being reupholstered

Extend customer life cycles beyond the initial sale

Expand your after-sales revenue streams with a comprehensive, data-led ecosystem of attributes and parts that support cross-selling, upselling, and repairs for every product.

concept of data connectivity across Europe

Use AI to localize experiences at every touchpoint

Launch in new geographies confidently with AI-powered content enrichment that ensures you are always speaking your customer’s language.


“In our stores, we create a sensory experience. With inriver, we can replicate this online by providing customers with product information.”

Mia Nygaard Nikolajsen, Digital Product Manager, Søstrene Grene
Read the case study >

how inriver elevates customer experience at every touchpoint

The inriver PIM comes with a wide range of capabilities designed to take your customer experience to the next level on every channel. These include:

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Elastic data model

With inriver’s fully extensible data model, you can create limitless data-led relationships between products, parts, attributes, channels, and customers. 

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Advanced content distribution

With inriver’s API-based syndication, data-sharing platform, and print plug-in, you can always meet your customers with compelling product stories on every channel.

concept of multi media management

Multimedia management

With inriver’s multimedia management, you have a complete ecosystem of product-related assets that can bring any product listing to life with the touch of a button.

inriver solution

Digital Shelf Analytics

With inriver’s built-in DSA capabilities, you know exactly what your customers want, and how to optimize your listings and turn browsers into buyers.

the latest customer experience insight from inriver…

want to see the inriver PIM in action?

Schedule a personalized, guided demo with an inriver expert today to see how the inriver PIM can get more value from your product information.