Inriver + SAP Solution Overview

At a glance

SAP runs the most complex manufacturing and B2B operations in the world. But product data that lives inside an ERP — fragmented across PLM, spreadsheets, and supplier feeds — can’t power commerce, syndication, or AI on its own. The gap between operational data and commercial-ready product information is where revenue slows down.

Inriver + SAP closes that gap — extending your SAP infrastructure with a purpose-built product data layer that keeps your ERP core clean while making every product sellable everywhere.

Key benefits

• Protect your SAP core — Certified BTP connector eliminates custom integrations and keeps your ERP upgrade-safe
• Centralize to commercialize — Consolidate product data from ERP, PLM, and suppliers into one governed, enriched source of truth
• Activate across every channel — Push commerce-ready product information to storefronts, marketplaces, and downstream destinations without rework

Inriver + SAP overview

Certified BTP connector — Automates the flow of product master data from SAP S/4HANA into Inriver without custom development or ERP modifications

Clean-core compliant — No changes to your ERP core means SAP updates never become a disruption

Inriver-maintained connector — Ongoing connector maintenance keeps you current without IT involvement

One source of truth — Consolidate product data fragmented across ERP, PLM, spreadsheets, and suppliers into a single governed environment

Additional capabilities

Built for SAP’s clean-core future

• SAP-Certified S/4HANA Cloud Connector — An Inriver-maintained BTP connector links SAP S/4HANA Public Cloud to Inriver PIM — eliminating custom integrations, automating master data flow, and keeping your ERP core clean and upgrade-safe.
• Connector maintenance included — When SAP updates, Inriver maintains the connector — so your team stays current without IT involvement and passes internal approval faster with independent SAP certification.

One source of truth for product data

• Inriver SAP Commerce Cloud Connector — Pushes enriched, commerce-ready product information from Inriver directly into SAP Commerce Cloud on a schedule or on-demand — no exports, no manual transfers, no gaps at the point of sale.
• Full catalog and variant support — Connect to multiple SAP Commerce Cloud catalogs, manage multi-lingual content, cross-sell/upsell relationships, and product bundling — with simple, generic, and multi-dimensional variants all mapping natively.

Product data that powers revenue

• Built-in AI enrichment — AI agents and assistants support enrichment, translation, and validation within governed, automated workflows — keeping product data accurate as products, channels, and regulations evolve.
• Syndication, analytics, and publishing — Push approved product data to retailers and marketplaces, track performance with Digital Shelf Analytics, and accelerate print and digital materials via Adobe InDesign — all from inside Inriver.