Customer Spotlight Story: Wehkamp

Wehkamp innovates with next generation digital solutions.

Wehkamp is a Dutch retailer with one of the largest online department stores in the Netherlands. The company is home to 180,000 products from 1800 online brands. While Wehkamp has a 65 year heritage, the company has been quite adept at staying up to date with current trends and technology innovation.

inRiver is ahead of the market related to PIM functionality so it is fitting perfectly in the technology ecosystem that we want to deliver at Wehkamp.

Gerhard van der Bijl, Manager Marketing Technology Development, Wehkamp

Challenge

With such a large product catalog, keeping product information up to date was a challenge. E-Commerce and Catalog operations needed the latest product stories, yet the data was often siloed in many different systems and departments.

Solution

Wehkamp began their search for a system to meet the company’s needs for nextgeneration product information management. Using inRiver PIM, they could bring all of the product information into a centralized location and also integrate it with XSARUS Digital Commerce and a supplier onboarding solution. The company also leveraged external data pools and master data to enrich product information.

Result

With an integrated technology portfolio, including PIM, the company is able to speed time to market and produce optimal catalog segmentations. Employees are also more efficient and the barriers between marketing, sales, IT and commerce have been reduced.

 

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