Customer Spotlight: Jordan’s Furniture

Read how Jordan’s Furniture uses inRiver as a centralized place to store all product data, eliminating duplicate work and conflicting information.

Founded in 1918, Jordan’s Furniture offers the biggest selection of quality name-brand furniture and mattresses in New England, with seven retail locations.

Challenge

The company needed e-commerce to provide their consumers with more compelling product data. They had a large number of SKUs and could not quickly, efficiently, and accurately deliver product content to internal and external customers or channels in a sustainable way.

 

Solution

Jordan’s Furniture selected inRiver’s PIM and combined it with Sitecore’s website content management system which delivers an integrated web, catalog, and search capability. inRiver is providing a centralized place to store all product data, eliminating duplicate work and conflicting information.

 

Result

Deploying inRiver PIM improved the effectiveness of website search, page load times, and product indexing. PIM creates a transparent shopping experience for customers, improving online sales results. Now instead of turning to five different places to access product information, employees only have to look to one place – inRiver PIM to get what they need. The product information found in inRiver is automatically used in all of their other enterprise systems.

 

Download this success story

When we compare the way we made changes in the past to how we do it today, we are more than 30% faster. To this day, inRiver PIM provides great value and ROI.

Peter Clark, Vice President of Information Systems, Jordan’s Furniture