Customer Spotlight: Atlas Copco

At a glance:

• Industrial Manufacturing
• B2B
• Enterprise
• Stockholm, Sweden

Summary

Atlas Copco, a global leader in industrial tools and equipment, serves a wide range of small and medium-sized enterprises with high-performance tightening and material removal tools. As the company expanded its digital footprint, it sought a solution to streamline product data management and ensure consistency across multiple channels.

The Challenge

Managing product information across various platforms—e-commerce, public websites, distributor portals—was becoming increasingly complex. Atlas Copco needed a centralized system to maintain data accuracy, support multilingual content, and enable seamless collaboration between internal teams and external partners.

The Solution

Atlas Copco implemented Inriver’s PIM to centralize and streamline its product information workflows. The platform integrates with the company’s PLM, ERP, and DAM systems, enabling a smooth flow of data from creation to distribution. With Inriver, product data is now efficiently pushed to Salesforce, distributor webshops, and other digital touchpoints.

“We can share the same information across platforms and maintain it in one place. It supports translations and multiple languages, so everyone can view consistent data.”

– Pawan Raj Singh

Technical Engineer & PIM Manager, Atlas Copco

The Results

With the Inriver PIM in place, Atlas Copco has successfully established a centralized source of truth for all product data. This consolidation has significantly reduced duplication and minimized errors, ensuring that accurate information is always available across the organization.

The improved workflow has empowered product managers to review and approve content before it goes live, enhancing both data quality and regulatory compliance.

Distributors now benefit from a more seamless experience, with easy access to up-to-date product information that they can integrate into their own platforms.

Additionally, the system’s robust multilingual support ensures that consistent, high-quality data is delivered across all regions, reinforcing Atlas Copco’s global presence and customer trust.

Inriver x Atlas Copco

The partnership between Inriver and Atlas Copco has empowered the company to deliver accurate, high-quality product information across all digital channels. By leveraging Inriver’s flexible data model and integration capabilities, Atlas Copco has improved internal collaboration, enhanced customer experience, and strengthened its digital commerce strategy.

Inriver Enhances Atlas Copco’s SAP Ecosystem

Atlas Copco uses SAP to run their business. That’s why Inriver was a natural fit.

Inriver fits seamlessly into SAP environments, making it easy to centralize, enrich, and syndicate product information across all digital channels.

By connecting directly to SAP, Inriver supports:

• Faster time-to-market through centralized enrichment
• Streamlined syndication to ecommerce and partner platforms
• Scalable product content delivery across global markets

Whether you’re standardizing on SAP S/4HANA or expanding your SAP Commerce Cloud implementation, Inriver helps you get more value out of your SAP infrastructure.