inriver blog

relevant and timely content on all things e-commerce, PIM, digital transformation, CX, and more

The role of product taxonomy

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inriver is proud to share a guest blog post written by our partner, Aperture Labs, about what a product taxonomy is and why it is important.

Disintermediation: the good, the bad, and the ugly

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Johan Boström, our co-founder and evangelist, explains how digital has evolved to eliminate intermediaries whose cost to service has become greater than the value they provide.

What bike rental and the future of software have in common

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In many cities, you can nowadays rent a bike in a very convenient way. You simply pay a subscription fee, and you can pick up a bike at one of many stations, ride where you want to go, and return it to another convenient location.

Coffee, zombies and marketing – An interview with Peter Shankman

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Peter Shankman sold HARO in 2010, but its underlying idea is still at the core of his business philosophy. His most recent book, Zombie Loyalists: Using Great Service to Create Rabid Fans, focuses on customer service, which he believes is the next big thing for companies looking to gain customers and earn their devotion.

24 essential e-commerce statistics to help drive more conversions

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Every year technology gets more advanced, more multifaceted, and more pervasive. Stay ahead of the curve with the e-commerce stats you need to know to make better decisions.

Why you need a content creation factory

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Providing high-quality, relevant content that is available to your customers where and when they need should be the ultimate goal.

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