With inRiver, companies get actionable insights and better understanding of what content triggers the best possible customer experience.



Channel Completeness

inRiver generates insights from customer touchpoints (feedback loop) and uses dashboards for highlighting channel performance.


Completeness Groups

inRiver provides the intelligence for determining the most relevant content for specific products – e.g. anchor products.


Intelligent Linking

rule-based intelligence for automating the product association process of marketing activities for optimal linking when doing cross-sell and up-sell.


Open API's

inRiver exposes service interfaces for onboarding data form behavioural and relevance services.