PIMpoint Digital 2020:
Frequently Asked Questions

Summary | Why Attend? | Agenda | Speakers | Sponsor Pavilion | FAQs | Register

Questions regarding the change to PIMpoint Digital?
We have answers.

We were committed to delivering a memorable and impactful live event with over 1000 delegates, but the coronavirus (COVID-19) continues to impact business and travel worldwide. Therefore, in order to protect the health and safety of our community, we have made the decision to transform PIMpoint into a virtual event.

While we’re disappointed that we won’t be able to bring you the in-person event experiences we’ve had in the past, we see this as a new opportunity to connect, collaborate, and inspire you to develop and grow your digital strategy to stay ahead of the your competitors.


Q: Why is inRiver making PIMpoint a digital event this year?
A: The coronavirus is impacting safety and travel worldwide. Given the ongoing uncertainty, we want to make every effort to keep our community safe and avoid any complications or risks associated with travel during this challenging time.

Q: What will happen to my PIMpoint Summit registration?
A: Your registration for PIMpoint Summit will be canceled, and you will receive an invitation to register for PIMpoint Digital in the coming weeks.

Q: Will my PIMpoint Summit ticket be invoiced?
A: PIMpoint Summit tickets have not been and will not be invoiced. We have decided to make PIMpoint Digital free of charge for all attendees.

Q: What if I already booked my hotel reservation?
A: Please cancel or reschedule your hotel reservation to avoid being charged any hotel cancellation fees.

Q: Who can I speak to if I have any questions about PIMpoint Digital or the cancellation of PIMpoint Summit?
A: We’d love to hear from you. Please email us at pimpoint@inriver.com and we will be happy to answer any questions you may have.