Customer Benefits

We love our customers. They inspire us and drive our innovation to meet and exceed all expectations.

What makes a world-class PIM user?

A desire to innovate and be adaptive.

We help over 500 customers across 1,500 brands streamline and distribute product information and data – with solutions that are simple, easy and made for marketers and secure enough for IT teams.

Take a look at a few inspiring customers and how they solve their biggest data, global expansion, and go to market challenges.

Solve data chaos

Data silos mean poor version control, multiple owners, and manual processes. In other words, you scramble and are in spreadsheet hell.

Know where the data is and focus on the quality of the data.
Julie Schmitt, eCommerce Marketing Analyst, TOPS Products

Faster time to market

Everyone needs to get products online quickly. It’s not possible to be omnichannel without a PIM solution in today’s competitive market.

The retail and technology landscape is changing fast.
Steve Christofaro, Senior E-commerce and Digital Marketing Leader, SAIL


Streamline supplier onboarding

The complexity of e-commerce never stops. Product data and channels keep expanding. Control the process and improve results.

We are all about sales. Getting the right product information is vital.
Jacob Breinholst, E-commerce Manager, BYGMA

Expand globally

Driving international growth requires an automated process to create and optimize product content. Scalability is essential.

Not all our markets are similar. We need the right portfolio for the right market.
Outi Eskalinen, Marketing Manager, TEKNOS

You can
count on us

inRiver is dedicated to customer success across every stage of the PIM journey. Key areas of focus include:

Success Managers
Work with our Success Managers to:

  • Learn product knowledge directly from the experts.
  • Have a direct line to the inRiver product developers.
  • Connect with a real person when you need to.

Service Center
Get exclusive access to the community and all its assets:

  • Ask questions and get answers from people who have been there and done it.
  • Join conversations and engage with PIM ambassadors and peers like you.
  • Take advantage of community features like newsletters, discussion groups, and more.

Join the inRiver academy for courses to turbo-charge your skills. Learn about:

  • PIM workflow guides
  • Product creation
  • Product enrichment
  • Syndication
  • Data governance

Ready to see more?

Join us for our next demo webinar to get an inside video of our platform followed by a live Q&A session with one of our experts.