Wehkamp chooses inRiver PIM for managing product content and creating a great customer experience

10/5/2015

Wehkamp logotypeAmstelveen, October 5, 2015
For immediate release

Wehkamp has started the implementation of inRiver PIM (Product Information Management) for a faster time-to-market and higher quality of product information.

With approximately 180.000 products, thousands of suppliers and a lot of sales and marketing channels, Wehkamp wanted a structured and consistent approach to managing the product content and related media files like images, videos, manuals and other digital assets.

Wanting to achieve efficient management of the growing product assortment and to support the new online platform, Wehkamp looked for a modern and flexible PIM that could manage the large amount of products and handle the product variety from a single source. The solution also had to easily integrate into Wehkamp’s existing IT-landscape. But most importantly, Wehkamp wanted to make it very easy for the marketing and sales departments to create compelling product stories for a great customer experience.

Placing inRiver PIM as the central product information repository between the operational ERPs and the customer touch points, Wehkamp will now organize all product information, media and digital assets from a single source in inRiver PIM.

“inRiver convinced us with offering a very modern and powerful PIM platform that not only met our requirements for PIM itself – the platform is also a perfect fit for us due to the flexibility of the solution and the easy integrations to surrounding systems, especially the systems focused on digital marketing and e-commerce. The user-friendly interface, role-based applications and Apps like the campaign Planner will let us accelerate the development of our future digital marketing activities. We believe we will be faster and more efficient, being able to create high quality product information for a great customer experience”, says Gerhard van der Bijl, Manager Marketing Technology, Wehkamp.

Edward Haarmans, Country Manager of inRiver Benelux says that it has been great to work with the enthusiastic team at Wehkamp, and that the team has a very similar approach to what one should focus on with PIM: “From the very start of our cooperation with Wehkamp there has been a great match in our visions on PIM and how the inRiver PIM platform should support Wehkamp’s long-term product marketing strategy. We are focusing on creating high quality product content and creating a platform that supports inspirational online shopping for customers. It makes me very happy to be working with a team that is very professional and really sees how they can make the difference using the inRiver PIM platform”.

Wehkamp is working closely with inRiver PIM partner XSARUS for the implementation of the PIM platform. XSARUS was awarded with ‘inRiver Benelux Partner of the Year’ during the annual inRiver PIMpoint Conference in Stockholm last April, and has made successful inRiver PIM implementations at JBC, Sacha Shoes and Coram International.

About Wehkamp
With over 1,7 million regular customers, 180.000 products, 145 million visitors and 7 million shipments per year, Wehkamp is one of the largest webstores in the Netherlands, with about 90% of all households as customers. Wehkamp is the online market leader in fashion, sports & leisure, beauty & wellness, home & interior decoration, and holds the number three position in electronics. See more on www.wehkamp.nl


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