At inriver, we understand the world of commerce is changing. As we move towards a more circular future, we know evolving demands on products, processes, and experiences will require a different breed of software solution. One that meets the expectations of consumers, regulators, and companies themselves.
Our mission at inriver is to build a more sustainable future by helping our customers exceed expectations at every stage of the product journey. We do this by transforming their product information into a strategic asset that powers sustainable transparency, omnichannel excellence, elevated customer experience and service, and data intelligence across the value chain. This turns every touchpoint into a potential profit-maker and powers our customers’ ambitions through the entire product journey.
inriver is a growing international team of 350+ inriverians. We’re headquartered in Malmö, Sweden, and have a global footprint, with offices in the US, Germany, the Netherlands, the Philippines, and the UK.
The foundation of our success is a culture of communication and collaboration, with our customers at the core of everything we do. Our #asONE mentality is central to this, shaping how we engage with our customers, partners, teammates, and the wider community.
Events, webinars, and meet-ups across the globe. Join us and stay connected.
the inriver team
The inriver team is an international group of leaders and innovators with the expertise that enables success for our customers. Our team focuses on providing the complete SaaS offering for our customers, giving them the industry-leading software and customer-first service they need to meet commerce demands and drive performance at every touchpoint.
Service and Organization Controls (SOC) 2 is an auditing procedure highly adopted by cloud-based service providers by the American Institute of Certified Public Accountants (AICPA). This ensures a standard degree of security control in areas including organization and management, communications, risk management, monitoring of controls, and more.
SOC 2 Type 2 compliance is established to help mitigate the ongoing security challenges organizations face. Unlike SOC 2 Type 1 which focuses on a point-in-time review, SOC 2 Type 2 reports on the effectiveness of a service organization’s controls over a defined period of time. Inriver received an unqualified report, indicating we were fully compliant (there were no exceptions or advisory comments) and this is the best level of report an organization can achieve.
The SOC 2 reports focus on controls addressed by five categories called Trust Service Criteria:
Security - protects the system against unauthorized access, be it physical or logical
Availability - makes the system available for use as agreed upon in contracts with customers
Processing Integrity - ensures the complete and timely processing of information
Confidentiality - protects any information deemed confidential with appropriate controls
Privacy - handles any personal information per your organization’s privacy notice
Meeting milestones like an unqualified SOC 2 Type 2 report are ongoing achievements inriver is committed to as a leading global SaaS organization. For more details on inriver’s SOC 2 Type 2 compliance, please read the post in the Community.
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